ICHA is excited to announce that the new accounting system has the capability to charge actual water and sewer usage each month, and will no longer charge monthly estimates that require an annual adjustment. Your monthly amount due will reflect the usage for the month the meter was read. This additional information, along with the existing table showing the meter readings, could be a helpful tool for your household to monitor water usage, identify leaks in your home’s systems, and set personal goals for water conservation. Of note, your monthly invoice from ICHA will now vary each month due to your household’s monthly water usage. For those signed up for the monthly ACH (auto pay) withdraw, the amount withdrawn from your bank account will obviously vary as well.
Starting with the July statements, homeowners will see “UCI Water Charge” and “UCI Sewer Charge” on the monthly statements. These rates for both water usage and sewer services are provided by UC Irvine and are a “pass-through” for your usage only. Your usage (measured in CCF – hundred cubic feet) is multiplied by the water usage and sewer service rates to derive the amount due.
ICHA coordinates the reading of the meters and generating the monthly statement. UC Irvine purchases water and sewer services from Irvine Ranch Water District (IRWD) per a 1960 agreement regulating allotments, rates, and processes. IRWD does not provide direct services on the UC Irvine campus. Click here for a basic infographic about water and sewer services in University Hills.
For questions related to concerns about water meters and usage, please contact Ron.Reid@icha.uci.edu. For questions regarding the upcoming changes to the monthly statements, enrolling in paperless statements, or the auto pay program, please contact ICHA Accounting at ICHAAcctg@icha.uci.edu.